CUSTOMER CARE
At Posh Pillows by Kenn, we value more than just your purchase—we value your trust. Each pillow is crafted with care, and we’re here to ensure your experience reflects that same quality.
If you have any questions about your order, shipping, or the care of your pillow, feel free to reach out to us:
Email: Poshpillowsbykenn@gmail.com
Shipping & Order Issues: Contact us within 3 days of delivery for any concerns.
Care Tips: Spot clean or dry clean only to maintain fabric quality and structure.
We’re a small business with big intention—and we’re honored to have a place in your home.
PRIVACY & SAFETY
Your privacy matters to us.
At Posh Pillows by Kenn, we collect only the personal information needed to process your order—such as your name, email, shipping address, and payment details. Your information is never sold, shared, or used for any reason beyond your purchase and communication with us.
We use secure payment processing and trusted platforms (like Wix or PayPal) to ensure your information is encrypted and protected.
Any updates or promotional emails will only be sent if you’ve opted in—and you can unsubscribe at any time.
If you ever have questions about your data or how it's handled, feel free to reach out at:
Your trust is part of what makes our brand personal—and we take that seriously.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments